Welcome to MedXCom!

Created by Physicians, for Physicians.

MedXCom, a product of Giffen Solutions, Inc., was founded in 2010 by three physicians who wanted to improve communication between themselves and their patient.

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already on our system.

Visit our signup page and complete the form and a MedXCom representative will contact you to consult with your practice.

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Unlimited Use. No Overages. No Annual Contract.

MedXCom:

Premium Service.

30 day Free trial

 

  • Replace live answering services
  • Access  all voice message/call recordings to and from your practice and covering colleagues  (24/7/365)
  • Securely Text colleagues, staff and patients (Meaningful Use Stage 2)
  • Manage on-call schedules
  • Locate on-call physicians in real-time or via text alert
  • Protect physicians’ caller ID
  • Create primary/temporary greetings e.g.” We are closed today due to the snow”
  • 24/7/365 customer support
  • Go Mobile with iPhone/Android Apps.  

  • Smart Phone App Features include:

  1. Control calling preferences, change calling rules on the fly
  2. View Personal Health Profile (PHP) of patients before the call is connected
  3. Return patient call with Caller ID privacy protection
  4. Record patient call
  5. View call log (with patient name and contact information listed)
  6. Connect with patients or colleagues by a simple click of call log (using phone or VOIP)

 

Patient Centered Medical Home (PCMH) Enabled. 

MedXCom:

  1.  Provides the infrastructure for Primary Care Physicians (PCP) to coordinate a multi-disciplinary team of  health care providers needed to effectively manage a patient’s care plan
  2.  Secure solutions for enabling and documenting the communication necessary in managing modern day patient care.
  3. Assists a PCP practice with meeting the NCQA  (National Committee for Quality Assurance) standards for a  higher level PCMH designation leading to potential increased reimbursement
  4. Facilitates the necessary interface between the practices’ EMR and the insurance carriers’ reporting software to ensure that the practice gets maximum credit for their PCMH activities
  5. Provides a patient portal and the communication system between health care providers and patients (secure texting/messaging & telephonic consultation)
  6. Facilitates e-prescribing, medication compliance and health maintenance reminders
  7. Clear patients of STDs via MedXSafe.  Patients are actively seeking Physicians to clear them of STDs on the MedXSafe feature

ACO Support

MedXCom can help health care providers reduce preventable patient re-admissions and  accelerate patient discharges and improve care coordination and readiness for “accountable care,” by enhancing follow-up care with their patients.